Pricing

Unlimited Subscription Plans

All of our plans have unlimited number of review site and social media account tracking, unlimited team users and no cap on the number of customer feedback responses.

FEATURES

STANDARD

PREMIUM

Review Tracking

Monitor online reviews from more than 75 sources including Google, Yelp, TripAdvisor, Zomato, Booking.com, mobile app stores and food delivery apps.

Direct Review Response

Respond directly to online reviews across multiple locations from one dashboard and track your response rate and time.

Saved Response Templates

Personalized response templates by brand, sentiment and categories (e.g., food related, service related, etc.).

Alerts & Notifications

Customizable email notifications of new reviews with the ability to add recipients at store level.

Review Generation (QR Code Link)

Unique QR Code for dine-in, delivery or in-store to get more positive reviews on Google & other sites as well as reduce the number of negative reviews.

Performance Reporting

Track your star rating & volume of reviews across all locations and review sites, low and high performing location ranking and analyze customer sentiment.

Social Media Direct Messages

A unified inbox your Direct Messages (DMs) from all of your social media accounts on Instagram, Facebook & Twitter (more integrations coming soon).

Customer Feedback

A smart feedback landing page that asks the right questions to learn more behind every customer experience.

Customer Email Collection

Build your own customer database (CRM) for your email marketing and retargeting campaigns while complying with local privacy laws.

CRM & Support Tool Integration

Automatically synch your customer contact profile data with your favourite tools including Mailchimp, Active Campaign, Zendesk and Jira (more integrations coming soon).

Email, Phone & Zoom Support

Extensive how-to knowledge-base with timely local support through email, phone and video conferencing plus periodic customer success calls.

Competitor Benchmark

Track the star ratings and volume of reviews of up to three competitors per location.

AI-Powered Insights Report

Automatically categorize your online reviews into topics and sentiment plus identify your best & worse performing product or food menu items.

Auto-Response

Automatically respond to rating-only Google reviews with random response templates. Ideal for businesses that receive many online reviews without text.

Data Import

Import your own first party feedback and review data from any unsupported source.

Priority Support

Even faster response time for your support and feature requests with monthly customer success calls.

Unlimited Subscription Plans

Our all-in-one solution will organize and optimize your online reputation for every location.